Introduction
At MYACCESS PRIVATE LIMITED, we are committed to delivering your products in a timely and reliable manner. Our shipping and delivery policy outlines the processes and procedures for shipping the products you purchase from our e-commerce platform.
Shipping Methods
Standard Shipping: Typically takes 5-7 business days for delivery. This option is available for all orders and is free for orders over a certain amount, as specified on our website.
Expedited Shipping: Offers faster delivery within 3-5 business days. Additional charges apply for expedited shipping, which will be displayed at checkout.
Overnight Shipping: Available for select products and locations. Orders placed with overnight shipping will be delivered the next business day. Overnight shipping charges will be calculated based on the weight and destination of the order.
International Shipping
We offer international shipping to a number of countries outside the United States. Shipping times and costs vary depending on the destination. Please note that international shipments may be subject to customs fees, import duties, taxes, and other charges applied by the destination country, which are the responsibility of the recipient.
Order Processing
Processing Time: Orders typically ship within 1-2 business days after the order is placed. Orders placed on weekends or holidays will be processed the next business day.
Tracking Information: Once your order has shipped, we will send you a confirmation email that includes tracking information so you can follow the progress of your shipment.
Delivery
Address Accuracy: Please ensure that the delivery address provided during checkout is accurate and complete to avoid delays.
Failed Deliveries: If a package is returned to us due to an incorrect or undeliverable address, the customer will be responsible for the return shipping cost as well as the redelivery cost.
Delivery Instructions: You can provide special delivery instructions on the check-out page of our website.
Damaged Shipments
We take care to ensure that shipments are packed securely to withstand the delivery process, but in rare cases, a package may arrive with visible damage. If a package is delivered damaged, please contact us immediately at support@myaccess.com to report the issue. We will work with you to resolve the issue through a replacement or refund.
Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at support@myaccess.com.